Frequently Asked Questions
- How does your technology compare?
- How much do you charge?
- What is the turnaround time for a job?
- What is the largest size paper you can print?
- Do you deliver?
- Can I choose special paper?
- Will the printed color match the color on my monitor?
- Terms & Definitions
How does your technology compare?
- All products and services are produced in-house to industry standard
Pantone Matching System specifications, utilizing state-of-the art
digital technology driven over our high-speed network.
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How much do you charge?
- Simply email us at: printing@d11.org with the specifics of your project. You
will receive a quote via email or telephone usually within 2 hours of receipt
during regular business hours. If you have an immediate question, please
contact Customer Service at (719) 520-2124 between the hours of 7:30 a.m.
and 5:00 p.m. MST, Monday through Friday.
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What is the turnaround time for a job?
- Specifications and individual job requirements can vary widely. Typical
turnaround time for quick copy job is 24-hours. Special requests for
"while-you-wait" are not uncommon, and gladly accommodated whenever
possible. More complex projects requiring special stock, prepress
assistance, color inks, proofing, etc., are usually completed within 3 to 5
working days from time of the order.
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What is the largest size paper you can print?
- Offset Printing
We can print on a 14" x 20" coated or uncoated sheet. These types of
products are produced on our 4-color offset. - Digital Color
We can copy up to 13" x 19" while-you-wait! - Large Format Printing
Banners, Posters, Foam Core, Plasticore and much more can be produced
up to 64" wide, and 150’ in length!
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Do you deliver?
- Yes. Our courier picks-up and delivers to each D11 school and department
on Tuesday, Thursday, and Friday during the school year. - We also utilize FedEx for shipments as needed.
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Can I choose special paper?
- Absolutely! Most special order stocks can be ordered (at no additional
charge) and received at our production facility within 24 hours.
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Will the printed color match the color on my monitor?
- Not likely. We print to industry standards using the Pantone Matching
System (PMS) color guide. Computer monitors and different output
devices such as inkjet printers, laser printers, color copiers, produce a
wide range of varying results. We always provide you with a color proof
of your project so there are no surprises
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Terms & Definitions
Back-2-Back
To print on the second side of a sheet already printed on one side.Bleed
Printing that extends to the edge of a sheet or page after trimming.Camera-ready Copy
Photographs and art fully prepared for reproduction according to the
technical requirements of the printing process being used.Carbonless Paper
Paper coated with chemicals that enable transfer of images from one
sheet to another with pressure from writing or typing. Also known as
NCR paper.CMYK
Abbreviation for cyan, magenta, yellow and key (black), the four process
colors.Collate
Signatures assembled next to each other in the proper sequence for binding.Comb Bind
To bind by inserting the teeth of a flexible plastic comb through holes
punched along the edge of a stack of paper. Also called plastic bind
and GBC bind (a brand name).Coil Bind
To bind by inserting a flexible plastic coil through holes punched along
the edge of a stack of paper. Also called plastic bind and GBC bind
(a brand name).Die Cut
To cut irregular shapes in paper or paperboard using a die.Drill
Also known as 2 or 3 hole punching.Emboss
To press an image into paper so it lies above the surface.Foil Stamp
Method of printing that releases foil from its backing when stamped
with the heated die.Laminate
A thin transparent plastic sheet (coating) applied to usually a thick
stock (covers, post cards, etc.) providing protection against liquid
and heavy use, and usually accents existing color, providing a glossy
(or lens) effect.Master
One side of one sheet = 1 master.Perfect Bind
To bind sheets that have been ground at the spine and are held to
the cover by glue.Perforating
Creating a line of small dotted holes for the purpose of tearing-off a
part of a printed matter (usually straight lines, vertical or horizontal).Proof
Test sheet made to reveal errors or flaws, predict results on press and
record how a printing job is intended to appear when finished.Ream
A ream = 500 sheetsRGB
Abbreviation for red, green, blue, the additive color primaries.Saddle Stitch
To bind by stapling sheets together where they fold at the spine.Score
To crease paper along a straight line so it folds more easily and accurately.Side stitch
To bind by stapling through sheets along, one edge.Slip Sheet
Different color sheets inserted into a stack to separate individually,
counted sets or jobs.Soy-based Inks
Inks using vegetable oils instead of petroleum products as pigment
vehicles, thus are easier on the environment.
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